After Sales Service

24/7, by your side

From initially assessing your power needs to implementing the solution, A.R. JUBAILI & CO. provides round the clock technical support to offer complete end-to end, fast and efficient service throughout the entire lifecycle of your generating set.

A.R. JUBAILI & CO. currently houses one of the most effective maintenance centers in the country, ready to provide you with 24-hour, high standard after sales services. With fully equipped workshops and service vehicles, our teams of highly qualified engineers and specialist technicians will assist you with rapid and timely maintenance services to preserve the reliability, performance and maximum life span of your generating set, using the latest in electronic diagnostic and repair tools.

We also carry out minor and major overhauls as per manufacturers recommendations and ensure that your generator sets are fully restored. Our in-house technicians are fully qualified and trained to carry out major overhauls using FG Wilson Genuine Parts. Every overhauled generator set is load tested using load bank to ensure the quality is maintained at all times.

In the event of a power outage, customers can contact our emergency hotline number 71-911455 /O 71-911444 24/7 by your sideā€¦ where immediate advice, guidance and dedicated diagnosis assistance is given.

Experts in generator set service support and with over 40 years of experience from FG Wilson, A.R. JUBAILI & CO. can meet any maintenance need, from preventative maintenance contracts to emergency breakdown response.

Contact us to get detailed information on our After Sales Services and Warranty Terms & Conditions. One of our well-skilled service technicians will certainly be prepared to answer your questions.

Our After Sales Services include

  • Installation and commissioning
  • On-site support for properly operating and handling the machines according to the manufacturer's recommendations
  • Preventive Maintenance Contracts
  • 24/7 emergency call-out support for repair and overhauling
  • Warranty
  • Guaranteed Genuine FG Wilson parts availability and delivery

Training at A.R. Juballi & Co.

Since our products are subject to constant developments and enhancements, our electrical and mechanical engineers and specialist technicians constantly undergo evaluation, training and development intended to boost their technical skills and knowledge and help them provide responsive expert technical support to our customers. By doing so, we ensure every fitting or repair is carried out to our specified standards.

Training sessions take place at A.R. JUBAILI & CO.'s training facilities as well as FG Wilson's in Larne, UK for the following:
  • Yearly assessment programs
  • Regular extensive training programs conducted by FG Wilson's highly qualified and skilled engineers
  • Comprehensive online e-learning training courses, specifically designed for FG Wilson's dealers

A.R. JUBAILI & CO. extends this training to its core customers and distributors. The aim of this is to share with its dealers and customers the knowledge needed to install, operate, maintain and ensure the maximum benefit from its products.

Our fully trained electrical and mechanical engineers provide training sessions covering all aspects of Power Generation and technical product support in our training facilities.
Special on-site training at customer premises can be arranged on request.